FAQ
1
What are custom rubber patches commonly used for?
Our rubber patches are widely used for brand identification and decoration on apparel, bags, hats, shoes, uniforms, and sports jerseys. They offer durable, textured branding solutions.
2
What customization options do you offer?
We provide full customization including:
• Shapes: Any 2D or 3D design
• Sizes: From small detailed patches to large designs
• Colors: Any Pantone color matching
• Materials: Silicone rubber, PVC, or TPR
• Finishes: Glossy, matte, metallic, or glow-in-the-dark
• Shapes: Any 2D or 3D design
• Sizes: From small detailed patches to large designs
• Colors: Any Pantone color matching
• Materials: Silicone rubber, PVC, or TPR
• Finishes: Glossy, matte, metallic, or glow-in-the-dark
3
What's your minimum order quantity?
Flexible MOQ. Your needs, our solutions.
4
How long does production take?
Standard lead time is 7-15 days after design confirmation, including.
5
Can you match specific colors?
Yes, we can match any Pantone color.
6
Are your rubber patches durable?
Our patches undergo rigorous testing for:
• Wash resistance
• Color fastness
• Abrasion resistance
• Temperature stability (-30°C to 120°C)
• Wash resistance
• Color fastness
• Abrasion resistance
• Temperature stability (-30°C to 120°C)
7
Do you create the molds?
Yes, we design and manufacture all molds in-house. Mold costs vary by complexity and are typically one-time charges for repeat orders.
8
What file formats do you need for artwork?
We prefer vector files (AI, EPS, PDF) with outlined fonts. For non-vector files, we can recreate artwork with a setup fee.
9
Do you offer samples?
Yes, we provide:
• Digital proofs: Within 2-3 days
• Physical samples: 5-7 days after approval
• Digital proofs: Within 2-3 days
• Physical samples: 5-7 days after approval
10
What's your quality assurance process?
Our quality control includes:
• Material inspection upon arrival
• In-process quality checks
• 100% final inspection
• Third-party testing available upon request
• Material inspection upon arrival
• In-process quality checks
• 100% final inspection
• Third-party testing available upon request
11
What are your payment terms?
We accept 50% deposit with order confirmation, 50% balance before shipment. We support T/T, and PayPal.
12
Do you handle international shipping?
Yes, we ship globally via DHL, FedEx, or sea freight and handle all export documentation.
13
Can you work with our existing designs?
Absolutely. We can optimize your designs for rubber patch production while maintaining your brand identity.
14
Are your materials eco-friendly?
We offer eco-friendly options including lead-free, phthalate-free, and REACH-compliant materials.
15
How do I start a custom order?
Simply contact us with your design requirements, quantity needs, and timeline. Our team will provide a comprehensive quote within 24 hours.
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